Follow these steps;
- Check that your keg is hooked up to the beer and gas lines
- Check you are not out of CO2
- Regular cleaning and maintenance is a key factor in safeguarding the quality of the dispensed beer.
- To start off with we recommend to clean you beer lines and kegs after each keg. See here for more on cleaning the lines and taps here.
If you still experience issues, check if you might have some hops blocking the keg connections. If not, you will need to remove the tower and dismantle taps and lines and soak them in some Mangrove Jack's Cold Water Detergent.
It is very important not to apply force to move the handle, as it will most likely lead to damage in the handle/tap.